Outage Management

Emergency Response

Rapid outage detection, automated restoration planning, and coordinated emergency response management. Minimize outage duration and keep customers informed.

Outage Detection

Instant Outage Awareness

Multi-source outage detection combining SCADA alarms, AMI data, customer calls, and social media monitoring. Identify outages faster and pinpoint affected areas with precision.

  • ✓ AMI-based outage verification
  • ✓ Social media sentiment monitoring
  • ✓ Customer call integration (IVR)
  • ✓ Automated outage ticket creation
Active Outages 3 CRITICAL
Feeder F-102 Down 12 min ago
📍 Downtown Area • 👥 2,450 customers
Substation A Issue 28 min ago
📍 Industrial District • 👥 890 customers
Planned Maintenance 1 hr ago
📍 Westside Subdivision • 👥 320 customers
3,660
Customers Out
42 min
Avg Restore Time
4
Crews Dispatched
Restoration Planning

Intelligent Restoration

AI-powered restoration planning that optimizes switching sequences, crew assignments, and resource allocation. Restore power faster while ensuring safety and system stability.

  • ✓ Automated switching sequence generation
  • ✓ Crew assignment optimization
  • ✓ Critical load prioritization
  • ✓ Real-time progress tracking
Restoration Plan - Feeder F-102
1
Open Switch SW-452
Isolate faulted section
✓ Complete
2
Close Tie Switch TS-89
Backfeed from Feeder F-103
✓ Complete
3
Dispatch Crew A
Repair faulted cable section
⟳ In Progress
4
Restore Normal Configuration
Awaiting repair completion
○ Pending
📊 Impact Summary
1,850 customers restored via backfeed
12 min
Capabilities

Emergency Response Features

Complete toolkit for managing outages and emergency situations.

📢

Customer Communication

Automated outage notifications via SMS, email, voice, and mobile app push notifications.

🗺️

Storm Center

Weather integration with storm tracking and predictive outage modeling for storm preparation.

📋

Mutual Assistance

Coordinate mutual assistance crews with resource tracking and lodging management.

📈

Reliability Reporting

Automatic SAIDI/SAIFI calculation and regulatory compliance reporting.

See It In Action

Screenshots & Demo Clips

Product captures are on the way — these frames show exactly what will appear here.

🖼️
SCREENSHOT
1920×1080 · PNG · assets/screenshots/emergency-response-01.png
Storm-mode operating picture. The COP with live outages, crew positions, and damage reports.
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SCREENSHOT
1920×1080 · PNG · assets/screenshots/emergency-response-02.png
Restoration plan. Automated restoration sequencing with customer-impact counts.
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VIDEO CLIP
30–60 s · MP4/WebM · assets/video/emergency-response-demo.mp4
Detection to restoration. An outage detected, classified, dispatched, and restored.

Minimize Outage Impact

Respond faster, restore sooner, and keep customers informed. See how GridFlow can improve your emergency response capabilities.

Schedule Demo View Pricing →